Benefits — Lumecase Watch Repair Bangkok

At a glance

What you can count on

Assessment before any charge

We look at the watch and tell you what we find. The quote follows the inspection — not the other way around.

Defined scope, fixed price

Each service has a listed price that applies to standard scope. Changes require your approval before work continues.

Timing machine verification

Every serviced movement is tested on a timing machine across multiple positions. Results go into the handover note.

Written condition record

A plain-language document returns with the watch, noting what was done, what was observed, and the post-service timing result.

Conservative by default

We preserve what is original unless you specify otherwise. Over-polishing, unnecessary replacements, and cosmetic changes beyond scope are not part of our process.

Secure handling throughout

Every watch is tagged and logged from drop-off to collection. It is stored securely and accounted for at each step.

In detail

Each benefit, explained

Practical Expertise

Our lead watchmaker has worked on mechanical movements for over fifteen years. That breadth covers a wide range of calibres — from straightforward three-hand automatics to more involved movements with complications. Experience matters most when something unexpected is found inside: knowing whether to proceed, pause, or decline further work is a judgment that takes years to develop.

Hand-wound and automatic movements accepted
Unusual or older calibres assessed on enquiry
Referral offered if the work falls outside our scope

Correct Equipment

A timing machine measures rate deviation in seconds per day across crown-up, crown-down, dial-up, and dial-down positions. An ultrasonic cleaner removes contaminants from disassembled components before re-oiling. These are not optional extras — they are the baseline for work that will last through the next service interval.

Multi-position timing machine used on every service
Ultrasonic parts cleaning as standard
Calibre-appropriate lubricants, not general-purpose oil

Communication

You are kept informed. After the initial assessment, we explain what we found and what we propose. If anything changes during the work, we contact you before proceeding. When the watch is collected, we walk through the condition note together so you understand what was done and what to expect going forward.

Assessment findings communicated in plain language
No scope changes without your agreement
Handover includes time to review the condition note

Pricing

Service prices are published so you know the figure before you make contact. Lume and hands refresh from ฿3,600, case refinishing from ฿6,800, and complete mechanical service from ฿11,300. These apply to standard scope. If additional work is needed — a worn part, a damaged jewel — the cost is discussed and agreed before anything is done.

Prices listed on our Solutions page before enquiry
No additions without approval
Invoiced in Thai Baht (฿)

Outcomes

A serviced movement should run steadily within a reasonable daily rate for its age and design. We note the timing figure observed at handover so you have a baseline to compare against in future. For case work, we discuss realistic expectations during assessment — surface finishing improves the appearance but cannot undo deep damage.

Timing result noted in handover document
Realistic cosmetic outcomes discussed before case work
Coverage period on mechanical service labour

How we compare

Lumecase vs. typical watch repair shops

Feature	Typical Shop	Lumecase
Written assessment before quoting
Published service prices
Timing machine verification included
Handover condition note
Scope changes require your approval
Conservative approach to originality
Coverage period on mechanical service	Varies

What sets us apart

Distinctive features of Lumecase

Lume Renewal with Dial Respect

We refresh luminous material in a way that improves legibility without overriding the dial's character. Aggressive lume application that changes the look of a vintage dial is not something we do by default — you would have to specifically request it.

Factory Pattern Case Finishing

We match brushed and polished surface zones to the original factory pattern. Over-polishing that removes brushed texture, or blending zones that should remain distinct, is one of the most common ways a case loses its value and appearance — we avoid it.

No Upsell After Drop-Off

Once the scope is agreed and you have dropped the watch off, we do the work that was agreed. We do not call mid-service to suggest additional services unless we find something that genuinely changes what is needed.

Honest Referrals

If a watch falls outside our competence — a very complex movement, a complication we have not worked on, or a piece requiring manufacturer-specific parts — we say so and, where possible, point you toward a more appropriate service provider.

Track record

A few numbers from the workshop

15+

Years of combined watchmaking experience

480+

Movements serviced since opening

98%

Of completed services collected within agreed timeframe

100%

Of mechanical services returned with a timing record

WOSTEP-Trained Techniques

Methods aligned with Swiss industry standards for mechanical watch service

Thailand Craft Registry

Registered workshop under the Thai Craft and Precision Trade Association

Parts Supplier Network

Established relationships with regional parts suppliers for common calibres

See these benefits for yourself.

Start with a description of your watch. We will let you know what we can do and what it will involve.

Request a Quote

Work that is explained before it starts.